Digital Collections Consultant
Our client, established in 1999 and headquartered in Spain, has a global presence with offices in Spain, Mexico, and the United States. It specializes in providing digital solutions tailored to diverse industries, enabling businesses to enhance their operational efficiency and reduce costs through process automation. Two prominent digital solutions offered by this company include a platform designed to optimize legal processes, streamlining case management, document handling, and task management, as well as another platform facilitating debt collection and recovery, offering improved process visibility.
The clientele of this organization spans various sectors, encompassing law firms, accounting firms, banks, insurance companies, and telecommunications entities. In addition to its software products, the company offers a comprehensive suite of services. This includes consultancy services to guide businesses in identifying and implementing the most suitable digital solutions, training programs aimed at maximizing the utility of their software products, and dedicated customer support for prompt issue resolution. Operating as a leading player in the digital solutions arena, this entity empowers businesses to refine their operations, enhance efficiency, and realize cost efficiencies.
What would you do as Digital Collections Consultant?
- Customer Management: Take charge of nurturing and supporting our valued European customers, ensuring their needs are met with excellence.
- Market Insight: Keep a vigilant eye on market trends within the region, proactively identifying shifts and opportunities for growth.
- Business Development: Capitalize on cross-sale prospects, while meticulously tracking the sales pipeline and providing insightful sales forecasts.
- Collaboration: Collaborate seamlessly with internal departments to orchestrate successful service deliveries that exceed expectations.
Qualifications:
- Data Analytics Proficiency: Exhibit a solid understanding of data analytics as applied to Credit Risk and Collections, leveraging insights to drive informed decision-making.
- Effective Communication: Showcase robust communication and negotiation skills, particularly in English.
- SaaS Experience: Possess a minimum of three years of experience in managing SaaS projects within the B2B segment, demonstrating an adeptness in navigating this realm.
- Travel Enthusiast: Exhibit a willingness to traverse Europe, engaging with clients and prospects to facilitate rapport and business growth.
- Credit Risk and Collections: Bring previous experience in Credit Risk and Collections to the table, allowing you to excel in your advisory role.
Within this organization, you will experience personal and professional growth. The workplace fosters a positive atmosphere and strong teamwork. On a professional level, you will engage in substantial projects and collaborate with important clients, utilizing advanced technologies. You will also acquire time management skills, thanks to our eWORK model, which offers flexible hours and work-life balance, all while contributing to shared company goals.
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